Blog | Berkeley Consulting

Complaints Love them or Hate Them

Complaints are a fact of life for dental services. The high stakes, complexity and variability along with patient expectations almost...

Setting KPI's for your medical practice staff

Setting key performance indicators (KPIs) for key members of the team in a medical practice is fundamental in helping to drive the...

13 tips on how to get the most value from your website

Is your website working hard for you? Are you getting maximum value from it? A website is your 24/7 promotional tool that enables you to...

Do You or Should You Use a Mentor?

Benefits of Mentoring Mentoring provides the mentee with exposure to new ideas, a chance to develop additional skills, help to develop...

Social media tips for your business

Social media is easy right? You take a photo, think of a clever caption, post it and wait for the likes to roll in. Sure, anyone can do...

How to get the most value from your website - 13 tips

Is your website working hard for you? Are you getting maximum value from it? A website is your 24/7 promotional tool that enables you to...

BEHAVIOURAL INTERVIEWING

Behavioural interviewing is a reliable way of assessing the suitability of a candidate for a particular job. It allows the interviewer...

Who’s Looking After the Health of Your Practice?

Over the last 15- 20 years there has been a paradigm shift in the healthcare setting. It is no longer good enough to simply be a great...

Hints & Tips When Employing Staff

Like any business, when hiring new staff in medical practices it takes time and effort, so it makes sense to get it right at the outset.

Why you need a Marketing Plan for your practice and what it should include

Do you have a marketing plan for your practice? If you don’t, you certainly aren’t alone, in fact, despite the critical importance of having